Case study

STIHL

Client profile:

The STIHL Group develops, manufactures and markets mechanical equipment for forestry, agriculture, landscape and construction as well as for demanding consumers.

STIHL produces in seven countries around the world: Germany, USA, Brazil, Switzerland, Austria, China and the Philippines. Since 1971, STIHL has been the world’s best-selling chain saw brand. The company was founded in 1926 and is based in Waiblingen near Stuttgart.

Goal

Development, implementation and support of the global B2B purchasing portal – a modern web application, available for business partners around the world around the clock.

Requirements and challenges for FIS

Global B2B system – Individual development of the sales system for STIHL salespeople around the world.

Benefits for the client

  • Salesmen have easy and quick access to all necessary data and documents
  • Automated after-sales service processes
  • Transparency and traceability of the life cycle of each product
  • End-customers can benefit from better service from specialized dealers

Contact form

Patrycja Pałus

Office Administrative Assistant

Please feel free to contact me by phone or email

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